icecompany.tech/contact
Contact
All emails route to the same inbox — the lane just helps us prioritise. Pick the closest one, write in plain words, and we'll read it within a working day. No forms, no bots, no auto-responders.
We're a one-person studio. If we're heads-down on a release the reply may slide by a day or two — but it will land.
Six lanes,
one inbox.
Pick the closest
Everything else
Anyone, anytime
Default lane. Questions, ideas, hellos, bug reports.
hello@icecompany.techReply within
1 working day
Game studios
Studios, publishers, platforms
Icecompany licensing, evaluation builds, integration scoping.
studios@icecompany.techReply within
1 working day
VPN operators
Operators, resellers, infra teams
Iceslab deployment, migration from other stacks, commercial license.
operators@icecompany.techReply within
1 working day
Security disclosures
Researchers, users, allies
Vulnerabilities, abuse, anything that should be private. PGP supported.
security@icecompany.techReply within
Triaged within 72h
Press & partnerships
Media, podcasters, partners
Journalists, podcasts, fact-checks, brand and logo requests.
press@icecompany.techReply within
2 working days
Legal & privacy
Lawyers, regulators, users
Data subject requests, takedowns, contracts, terms questions.
legal@icecompany.techReply within
Within statutory window
Other places we're at.
Mostly read-only
Code & issues · GitHub
github.com/icecompany-tech →Bug reports and feature requests welcome as issues.
Studio channel · Telegram
@IceCoreTech →Release shouts, status updates, short field notes. Lurkers welcome.
Short posts · X / Twitter
@icecore_tech →Release shouts, downtime updates. We don't reply to DMs.
Public log · Field notes
/notes →Long-form writeups when we have something to say.
What we won't reply to.
Said out loud
Recruiters
We're not hiring and don't keep a pipeline. Saves both of us time. If that changes it'll show up on /about, not in your inbox.
Link exchanges & SEO
We don't trade links, accept guest posts, or pay for placements. Anything that calls itself "a quick collab opportunity" — please skip us.
Acquisitions / investment
Studio is privately funded and not for sale. We'll politely say no — write anyway if you want, just don't expect a discovery call.
Generic outreach
If the message could have been sent to anyone, it probably will be ignored. Two sentences about why us specifically goes a long way.
Not trying to be cold — just honest about where the inbox time goes. If you're unsure whether your message fits, write hello@icecompany.tech anyway.